Mr. Windshield Inc. owns and operates the Mr. Windshield network of stores located throughout Michigan. Hence, all technological aspects of the Mr. Windshield brand, including but not limited to mrwindshieldautoglass.org and the in-store technical applications are entities that are owned and operated by Mr. Windshield, Inc. These will be referred to as “Site” throughout the policy. The privacy policy applies to all information collected by Mr. Windshield entities.

Mr. Windshield Inc. may update the privacy policy from time to time. Your use of the company’s website or in-store technological applications is subject to the privacy policy as well as our Terms of Use as it relates to our products and services. Any dispute resolution provisions, including arbitration, class action waiver, litigation on damages and choice of law are also subject to the privacy policy.

What type of information do we collect and how is it used?

We collect identifiable information from our customers which includes full name, email address, mailing address, home telephone number, mobile phone number and, if applicable, credit card number. All of this information is provided by the customer, voluntarily. This occurrence happens when the customer, for example, makes a purchase from Mr. Windshield, signs up for a program, subscribes to our email or SMS list, participates in a sweepstakes or contests, surveys, polls, posts content or registers with our Site. This also includes any other feature that includes Mr. Windshield’s collection of information from the customer. In addition, we collect demographic information which may include, but is not limited to, number of household members, age, and gender. We may also collect information in the future which may include items such as interests, hobbies, lifestyle choices, affiliations and products you use or own. This information may be used to fulfill an order and provide you with overall customer service.

Other examples of how we may use/collect personal information also include the following examples:

• During website or survey registration. 
• If you submit a question or query to any Mr. Windshield email addresses. 
• If you register for the Advantage program.
• If you apply for manufacturer rebates or warranties. 
• If you purchase a product or service.
• If you return a product or receive a reimbursement of any kind. 
• Social media interactions on our websites and third-party websites like Facebook, Twitter, YouTube and Instagram.
• If you request an electronic copy of your in-store receipt.
• Use of our applications for mobile phones, tablets or other smart devices.

We do not rent or sell your information to marketers outside of the Mr. Windshield, Inc.’s network of stores. In certain situations, we may share your personal information to provide operational or other support services, such as credit card processes, warranties, rebates or shipping agents. However, there must be appropriate restrictions on the disclosure and use of your information. Unless otherwise disclosed to you, our service providers are prohibited from using your information from any marketing endeavors.

Regulatory authorities and law enforcement may be entitled to information about customers in accordance with applicable law if it is believed that a response to governmental authorities is appropriate to the individual circumstance. Personal information may be disclosed to authorities should Mr. Windshield Inc. need to defend its legal rights, property or operations. For example, we disclose information if fraud is suspected.

What sort of tracking tools does Mr. Windshield use?

Your browser may allow you to control cookies. The type of cookie varies and dictates the way you are able to control it. Certain browsers may even have the ability to reject certain cookies. We may also use web beacons and other technologies with tracking capabilities. These tools allow us to track new visitors to our site, identify our returning customers, provide customers with advertising content, save your password and help us better understand our audience. AB Tasty is a third-party company that tracks site visitors and how they interact with the site. AB Tasty is ISO certified meeting international standards for information security management. Please refer to their security policy for more information.

What if our website contains links to other websites?

Our website may contain links to sites outside of Mr. Windshield Inc.’s network. Mr. Windshield Distributors, Inc. is not responsible for the privacy practices of those outside channels. Please, read the privacy statement of any sites that collects personal information.

Is the information I share with Mr. Windshield secure?

Mr. Windshield Inc. maintains appropriate physical, digital and procedural protection of personal information. However, no method is 100 percent effective, and Mr. Windshield Inc. is not responsible for actions of those who may gain unauthorized use of personal information. 

May I opt out of receiving emails and text messages from Mr. Windshield?

Mr. Windshield, Inc. sends emails/text messages occasionally. By providing your number and joining the SMS program you authorize Mr. Windshield to send you automated marketing text messages at the mobile number you provide. Marketing text messages from Mr. Windshield may include information regarding promotions, coupons, sales, and/or requesting information/feedback regarding your service/transaction at Mr. Windshield. Messaging varies per user. You must have a two-way text-enabled phone with compatible carrier and plan. Mr. Windshield messages are free, however, text messages sent by/received on your mobile handset may be subject to message and data rates by your mobile carrier. If you no longer want to receive emails/texts or promotional offers and messages from Mr. Windshield Distributors, Inc., you may unsubscribe by following the unsubscribe link located at the bottom of the email or tex.

For SMS assistance, please call 1-586-254-2727 or contact us. Please email [email protected] to be removed from all distribution lists.

Interest-Based Advertising:

We may also participate in interest-based advertising using similar technology. This means that you may see advertising on our Sites tailored to how you browse or shop, or you may see advertising for and its properties on other websites based on your browsing behavior across websites. Some websites where we may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites. No Personal Information about you is shared with those third-party ad networks. Other websites where you see our ads may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Some internet browsers and mobile devices offer opt-outs for interest-based advertising. Please refer to the website that you are visiting, your browser and/or your device settings for additional information.

You can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website (http://www.networkadvertising.org/choices/) and DAA website (http://www.aboutads.info/choices/).

More questions about Mr. Windshield’s Privacy Policy?

Email [email protected] with questions regarding Mr. Windshield Inc.’s Privacy Policy. Please, do not include confidential information in the email as email communications are not always safe.